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Job Posting #: 13-0121
Job Title: Senior IT Refining Analyst
City: Saint John
State/Province: NB

Irving Oil is a regional refining and marketing company serving customers in Eastern Canada and New England. We offer challenging and rewarding employment opportunities throughout our company, and are always seeking committed and talented people to join our team.

We are currently recruiting for a Senior IT Refining Analyst to join our Irving Oil Operations Team. Our IT team provides a dynamic, fast-paced work environment with a strong focus on customers and stakeholders.  We offer an opportunity to work within a collaborative environment of seasoned IT professionals.  Successful candidates will have the opportunity to make significant contributions within Irving Oil's unique business model while developing downstream oil and gas industry experience.


Key activities include (but are not limited to):

  • Support Steady state business application environment ( Value Center) which include Incident, problem and service request (enhancements) management/resolution.
  • May include system/application administration and report development.
  • Day-to-day vendor interactions and potential escalation for service level impacts.
  • Supports the transition of new projects into the production environment and may act as a SME on specific projects.
  • Provide technical and application support for troubleshooting and resolving issues where required.
  • Prioritization of work effort and resources through understanding of business requirements.
  • Interacting with multiple, diverse stakeholder groups, with superior and proven client relationship skills including the ability to manage client expectations and identify new improvement opportunities
Requirements: Qualifications/Experience:

You possess a Bachelor’s degree (preferably, Computer science, Business or related area) and/or a combination of the equivalent education, training and related discipline required:
• 5+ years progressive IT experience
• Previous Oil & Gas experience an asset
• IT Standards for incident, problem, change, and service management best practices
• Proficiency in MS Office product suite
• Application Development/Support and Maintenance - Intermediate
• Architecture - Basic
• Business Analysis - Intermediate
• Competitive Knowledge - Basic
• Database Design and Management - Intermediate
• Industry Knowledge – Oil & Gas
• Infrastructure/Platforms -Intermediate
• IT Procurement and Asset Management - Intermediate
• IT Project Management - Basic
• Quality Control and Assurance - Basic
• Security/Information and Application Protection - Basic
• Service Management Processes – Basic/Intermediate
• Telecommunications (Data and Voice) Network - Basic
• Testing - Intermediate

To apply, visit the Employment Opportunities page at and apply to job posting: “SENIOR IT REFINING ANALYST” posting 12-0004.

All applications will be kept in strict confidence. Only those qualified shall be contacted further. Thank you.
Number of Openings 1
Position Location: Golden Ball
Bilingual Requested: No
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