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Job Posting #: 13-0264
Job Title: Supervisor - Operations
City: Charlottetown
State/Province: PE
Description:

Irving Energy Distribution and Marketing is the regional refining and marketing company serving customers in Eastern Canada and New England. We offer challenging and rewarding employment opportunities throughout our company, and are always seeking committed and talented people to join our team.

We are currently looking for an Operations Supervisor to join our growing business. The Operations Supervisor will be responsible for managing the day to day operations to support our business growth in Prince Edward Island.

Duties include:

  • Providing strong leadership in the areas of Health, Safety & Environment and Wellness
  • Building a team of drivers and service technicians enabling Irving Energy to take care of their valuable customers and ensuring we can deliver at the highest level of service to ensure efficiency and productivity
  • Managing day to day activities of staff including administrative support, dispatch professional drivers and professional service technicians in a fast paced environment
  • Providing feedback and coaching on job performance in the areas of customer service, safety and adherence to policies, processes, practices and regulatory requirements
  • Supporting our customers to ensure they receive the best service possible and representing Irving Energy professionally every day
  • Working with our customers, providing them with the best products and service necessary to meet their needs
  • Developing and implementing practices to improve customer and employee satisfaction
  • Working with Irving Energy Dispatch Team to ensure the best on time delivery in the business
  • Working with Irving Energy Fleet Maintenance Team to ensure all vehicles are properly maintained
  • Ensuring all employees are trained in, and held accountable for all appropriate safety procedures, and responding to any safety and environmental incidents
  • Accountable for the financial performance of the business by achieving and exceeding both budget and business KPIs
Requirements:
  • Post secondary education (Bachelor of Commerce or Business)
  • Experience in an operations role and a minimum of 3-5 years prior supervisory experience
  • Excellent communication and interpersonal skills
  • Strong leadership skills
  • Ability to handle multiple tasks with strong attention to detail
  • Financial acumen
  • Strong customer focus
  • Experience managing in an environment focused on Environment, Health & Safety
Number of Openings 1
Position Location: Charlottetown
Bilingual Requested: No
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